Legal

Privacy Policy

Last updated: April 2026

Bay Digital ("we", "us", or "our") operates the website baydigital.agency. This Privacy Policy explains what personal information we collect, why we collect it, and how we handle it when you use our website or submit an enquiry.

1. Information We Collect

When you submit the contact form on our website, we collect the following personal information:

• Your name
• Your business name
• Your WhatsApp number
• Your email address
• Any additional information you choose to share about your business or project

We do not collect any information automatically beyond standard web analytics (see Section 4).

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and discuss your project
• Contact you via WhatsApp or email to follow up on your request
• Provide you with a quote or proposal for our services

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Store Your Information

Contact form submissions are processed and stored securely through Netlify Forms. Netlify is a third-party hosting and form processing provider. You can review Netlify's privacy practices at netlify.com/privacy.

We retain your submitted information only as long as necessary to respond to your enquiry or fulfil any resulting engagement. If you would like your information removed, please contact us at the details below.

4. Analytics

We use Google Analytics 4 to understand how visitors use our website. This collects anonymised data such as pages visited, time on site, and general geographic location. No personally identifiable information is included in this data. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request that we correct or delete your personal information
• Withdraw your consent to us contacting you at any time

To exercise any of these rights, contact us directly using the details below.

6. Cookies

Our website uses cookies only in connection with Google Analytics as described above. We do not use advertising cookies or tracking pixels.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this page periodically.